One of cleanliness shops I have ever seen and my service rep Frank is an absolute delight.
Ernie was great and a pleasure to work with. Had a great experience from when I walked in till I drove out. Sam was amazing and went over everything with me. Highly recommend. Go see them. And thanks again
Are there 10 stars to give? Great dealership. Go see Dan Bucholz. He goes the distance for you. I drive one hour and pass several other jeep dealerships to go to Dan @ Brown's of Patchogue.
Always treated very well at browns, nick my service advisor is a real nice guy, always friendly & John litter is the man, always takes the best care of my baby!! Thanks everyone
I brought my Jeep Patriot in for a recall and oil change. Everyone at Brown's was very helpful. They gave me a loaner car and I was on my way. The whole thing took 15 minutes. A day later our Jeep was ready. My wife and I are very pleased with their service.
Wonderful experience with Brown’s! As always! My appointment was for Tuesday 10/12 I had to drop the car off on 10/11 And they did the inspection and oil change that day! Which really helped a lot! Thank you!
Awesome service! Will only lease my cars and have them serviced at Browns.
They took us in right away for an oil change without an appointment, on a holiday weekend! We were in and out in under an hour. Everyone was so friendly and professional.
Great service experience. Very conscientious staff that was very respectful of my time.
Every time I go to Browns Service always good experience and service. The time they say it will take they are on the money. They are professional and courteous.
Easiest car buying process ever. Karl the salesman was a gentleman and very knowledgeable. Joe the manager, streamlined the process and made sure that every last detail was tended to. Rich the finance manger was very patient and attentive to my needs and concerns regarding which warranty I wanted. This dealership does things the RIGHT WAY. I was so happy with the experience that I even helped my girlfriend buy a keep that very same day. I highly recommend Browns. Thanks guys. Great job!
Great experience overall. Wonderful friendly service, didnt overcharge me for unnecessary maintenance. Will definitely go back!
Excellent work and done in a timely fashion 👏
Been dealing with these guys for many years and never had any problems. Everyone is so nice and helpful. Definitely would recommend buying a car from Brown’s.
My new 2021 Grand Cherokee L with 350 miles had a message on the dashboard stating that vehicle may not restart. I was nearby Browns Jeep Chrysler Dodge Ram Dealership. I pulled in and they took my vehicle right in and began working on it immediately. I was very impressed and will never go anywhere else for service!
Quick efficient oil change and NYS inspection without an appointment!!
The service representative (I think it was Larry) was very helpful and I had a quality repair done to my vehicle in a very timely manner. I am satisfied with their service!
Frank in the service department was a huge help to us today. He was upfront with the price and repair that was needed. My Jeep is driving beautifully!
Frank is THE BEST! Always so helpful, professional, and kind!
Very happy with the quick service I received today!
Friendly service, got to me quickly, and provided a loaner vehicle free of charge. Very positive experience.
Great place to come to everything done right thank you so much
Made my appt by phone and was taken right in and recall work oil change and tire rotation was done in an hour. Very courtesy staff. Will definitely go there for service again.
I brought my jeep grand Cherokee in for an oil change and to have a recall item taken care of. A service person meet me by my car before I could get out. He took all my information and told me someone would call when it was finished. He was very polite and professional I felt like I could trust him. Very satisfied with the service I received.
🙏🏻 GOD IS GREAT AND THANKS TO THE TEAM AT BROWNS IN EAST PATCHOGUE AND MY SALES GUY PETER STOKKE THE ONE AND ONLY SALES REP TO CONTACT. HE WAS GREAT AND GOT ME EXACTLY WHAT I WANTED FROM THE MOMENT I WALKED IN AND I TOLD HIM I WANTED A BLACK 2021 DODGE DURANGO RT WITH THE 2 TONE RED AND BLACK INTERIOR HE SAID GIOVANNI I WILL HAVE IT FOR YOU, ITS ON ITS WAY BY THE END OF THE MONTH BUT HE GOT IT TO COME EARLY AND IM HAPPY 😃 THANK YOU PETE IM SUPER EXCITED AND WOW THIS CAR ...
Omg! Best experience ever!!
All the promises came thru very nice sales people a good experience
Service department is very accommodating! Highly recommended!
Excellent work. Nick was superb. A true asset to brown and the customers
Fast friendly service!!
Friendly people and very honest! Would strongly recommend for a new or used car purchase or any service work needed. Keep up the good work!
They were courteous and serviced my car quickly
Honest and friendly staff!
These guys are amazing. Work fast , friendly and professional. Best dealership I have ever dealt with.
I am so happy that I stumbled upon Brown’s. I had never stepped foot in a car dealership but I’m lucky I did this time. They were professional, helpful, and extremely pleasant. I did not think I would be able to get my first car this quickly but They made it happen. Dan made the process extremely smooth- he was attentive, friendly, and so informative from start to end. Thank you so much!
Steffani made “leasing a new Jeep Renegade” a fast and straightforward experience. All documents were prepared, and car was ready on time. I got all my questions answered quickly and additional towing package parts/installation arranged. Thank you. Dmitri
Ouick and easy
I got two cars from Brown's and never had a problem with the service.
I purchased a vehicle 3 years ago elsewhere and had such a terrible experience. I walked into Browns this past week and from the moment I was greeted by Stephanie I knew I was in great hands. The entire staff at Browns is extremely professional and made this process so easy for me I couldn’t thank them enough.
Great customer service from Michelle and her team.
John was top notch as well as Kiera they worked with me to get my dream truck a 2016 Powerwagon it’s awesome low mileage Cpo truck that was exactly what I wanted I highly recommend them 100% big John
It was a absolute pleasure to have my truck taken care of by professional team, service was fast and Kevin at Service Desk made entire process look like walk in the park!
I recently got a new wrangler from Brown’s and couldn’t have had a better experience! Everyone I was in contact with during the purchase was professional, friendly and made me feel comfortable through every step of the process. Steve and Tom were accommodating and extremely informative leaving no room for uncertainty. I would 10/10 recommend them if you’re on the fence of a new car. Thanks again guys!
Fast in and out, pleasant staff Only needed oil change for my Jeep but all went smoothly. Thanks.
This was the first Tine I used Browns to service my Challenger. The total experience was great. Drop off was easy and very well done. I was in and out writhing 5 minutes. They kept me up to date on what was wrong with my car as well as updates S to when it would be complete. By far the best service experience I have ever had. I would Highy recommend Browns for the service of your vehicle!!!
My old car broke down recently, so I went to Browns to get another one. I worked with Jim Daggett, and Jim did a wonderful job. He didn’t try to upsell me, and was personable and very knowledgeable. He made the car buying process very easy and I highly recommend him to anyone who is in need of one
I recently bought a car with salesman Jim Daggett. I knew from the start that he was there to get me exactly the kind of car I wanted and to stay within the budget I needed. He never tried to upsell me on anything and he made the entire process run smoothly and as stress free as a car buying experience could be. After buying my own car, I went with my son to buy his first “car loan” car through Jim. Jim again went above and beyond to ensure my son’s needs and wishes were met. The Brown’...
Our sales person Jim Daggett was friendly worked with out budget and kept us informed regularly until vehicle was delivered
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