Brown’s CDJR is always committed to delivering the highest level of customer service to the Patchogue area. We are proud to accept the FCA Customer First Award. This award is only for dealerships that demonstrate extraordinary care and dedication to customers. FCA created the Customer First Award for Excellence with its deal partners and J.D. Power. Few dealerships succeed in meeting all the requirements to earn this prestigious award.
Dealers must achieve goals in five core pillars to earn the Customer First Award for Excellence designation:
Thank you to all of Brown’s employees who go above and beyond for our customers. With everyone’s hard work we achieved the highest level of Customer Experience recognition from FCA and are now J.D. Power Certified.